Guidelines Operator Visibility Charge Stations

01/05/2022

The market is more and more organized in a situation where CPO’s make use of tools/systems from other CPO’s, who can either act as software supplier or service supplier or can even manage the operations (partially or totally) on behalf of the other CPO.

For the user of a charge station (EV driver) and other parties in the EV charging ecosystem, it is important to know who is responsible for the operations of a charge station and who to call in case of problems.

Protocols try to support this with fields where information about CPO and contact details can be filled in. Most protocols have the option to add a sub-operator, operator and owner of a charge station. In OCPI these fields are optional. And OCHP and e-clearing.net have different usage for this. The same can be said for other protocols and roaming hubs.

However, this proposal is a guideline how it should be used according to eViolin, and systems and protocols should follow the business and not limit it. This proposal makes it mandatory in the way it is proposed to use it.

Finally, this is in the benefit for market parties and EV drivers to get correct information about operators, owners and who to get in touch with in case of issues.

Guidelines-Operator-visibility-charge-stations-v1_6-Final